Golden gate bridge

Frequently Asked Questions


  • What is Elph?

    Elph is a new portal for decentralized apps. It brings together a token-curated app store, decentralized identity, and secure digital asset storage to make using blockchain-based apps simple.

    Think a combination of a web browser (Google Chrome) with an app store (Apple App Store) on top of a digital identity (Facebook Auth), built for the decentralized Internet.

  • Who is Elph for?

    Elph is for everyone who wants a fast, reliable, simple, and secure application to store their digital assets and use them to interact with blockchain-based apps. If you're someone who's interested in cryptocurrencies or wants to use decentralized apps, Elph is perfect for you!

  • What problems does Elph solve?

    Elph solves three big problems that exist with the decentralized web today:

    (1) Discovering dApps is difficult. There is no directory (like an app store) or search engine (like Google) that users can use to reliably find the most popular and relevant dApps.

    (2) Interacting with dApps is cumbersome. DApps speak a different protocol than regular apps, which makes using your existing browser cumbersome with these apps. Existing "dApp browsers" on desktop require you to download browser extensions that are confusing to set up or standalone desktop apps that sync Ethereum nodes (eating up storage and CPU) and have poor usability.

    (3) Building dApps as a developer is difficult. There are a number of things that a developer has to build from the ground up, especially given the nascent nature of the dApp ecosystem today.

    At Elph, we're working on solving all three of these problems by providing users with a dApp store to discover the best dApps, a desktop-based Web3 browser to use dApps natively with users' digital assets, and developer tools to make building dApps less cumbersome for developers.

  • How is Elph different from other dApp browsers?

    Elph offers an all-in-one solution for you to access the decentralized web. It's your one place to store your digital assets, whether they're cryptocurrencies, tokens, or collectibles, discover the best dApps without having to scour the web, and use them natively as well. By having everything in one place, you can use your digital assets directly on a new dApp that you found on Elph.

    Moreover, Elph is super lightweight compared to other standalone dApp browsers for Mac and Windows. Elph does not require you to sync an Ethereum node to interact with dApps, making the onboarding process quick and simple.

    Give it a shot and see for yourself!

  • How is Elph's digital asset storage different from other wallets?

    We at Elph have spent a lot of time thinking about how to simplify and enhance your experience for storing digital assets in a user-controlled wallet. Elph has a number of features that help that cause including:

    1) Server-side backup of the client-side encrypted private key. Elph will encrypt your private key on your computer and upload the encrypted version as a backup on Elph's servers (Elph never sees a plaintext copy of your private key). This means you don't have to worry about writing down your seed phrase to recover or load your wallet on a different device; Elph will simply sync it down for you on any device!

    2) Undo "send" transactions. You have the option to undo a "send" transaction for ten seconds after you initiate it. Made a typo in your transactions? No sweat!

    3) Reduced the amount of technical details you have to think about. We abstract away concepts like gas limit and gas cost to make it easier for you to focus on taking actions with your assets.

    We have a lot more features coming out, such as integrated exchange functionality, address abstraction, and more. Stay tuned!

  • What platforms is Elph available on?

    An alpha release of Elph is currently available on Mac and Windows. We are working on releasing an iOS and Android solution next. Your Elph account will automatically sync between different clients, so you can jump between apps without having to worry about transferring your digital assets.

  • How can I move money from an exchange to Elph?

    In our alpha phase, you can easily transfer your digital assets from an exchange or another wallet by sending it to your unique address in Elph. We are actively working on adding in one-click exchange sync where you'll be able to transfer your assets without having to deal with any addresses. Stay tuned!

  • What does Elph's future roadmap look like?

    Our mission at Elph is to make crypto easy to use. We have a lot of exciting features coming up that will make your experience with cryptocurrencies and the decentralized web simple. To get updates, sign up on our website, join our Telegram, follow us on Medium, subscribe to our Reddit, and follow us on Twitter and Facebook.

  • How does Elph make money?

    We believe in the open decentralized web that is also 100% free. We're well-funded by our investors and are here to develop software for the long-term. We plan on formalizing a business model in the future, but will not be in the business of selling your personal data.

  • How can I contact Elph?

    You can reach us on Telegram, Medium, Reddit, Twitter, or Facebook. We'd love to hear from you!

Decentralized apps (dApps)

  • What is a dApp?

    "DApp" stands for decentralized app, which is an application that runs without a sole centralized operator. DApps typically run on blockchain technology, with most dApps running on the Ethereum blockchain.

    DApps communicate directly with you, using special blockchain-specific protocols, as opposed to having a centralized server handling the communication. This makes it possible for you to truly own all your data — whether that's your personal data, content you've posted, purchases you've made, or money in your wallet — without having to worry about having a central operator take ownership of it.

  • What's the difference between a dApp and a regular app?

    With a dApp, you get to truly own your data and decide what data you disclose or share with the dApp. This gives you the benefit of data privacy and preserves your digital rights. This is in stark contrast to using centralized apps, in which a central operator owns your data and controls what it can do with it, all without you being aware.

  • What kinds of dApps exist today?

    There's over 3,000 dApps that are available for use, and more coming out every day. You can now trade assets, truly own and manage your digital identity, store your files on a decentralized cloud, play games online, own collectibles, find freelance gigs, secure a loan, communicate freely and privately without worrying about censorship, get a credit score, create and get paid for content, and lots more!.

  • I'm a dApp developer, how do I add my dApp to the store?

    Our plan is to make the app store completely decentralized, operated by the rules outlined in the Elph Protocol and powered by the ELPH token. You can read more about this in our token whitepaper (coming soon). Until then, Elph (the company) will be operating the store and will be letting dApp developers sign up to add their apps to the store. Please visit the developers page to sign up to add your dApp!


  • Is there a token sale?

    We have not officially announced any plans for a token sale. We are actively working with our law firm to set up a regulated, compliant token sale that abides by the law in the jurisdictions we decide to hold a token sale. We are collecting preliminary interest from all users that sign up. If you're interested in a potential token sale in the future, please sign up here and we'll keep you updated!

  • What does the ELPH token do?

    The ELPH token is used in conjunction with the Elph Protocol to approve and rank dApps in the dApp store. You can find more details on the token's use here.

  • Do I need the ELPH token to use Elph?

    Nope! The ELPH token and the Elph app are completely separate from one another. You can use the Elph app without ever having to own or interact with an ELPH token.


  • How secure is Elph?

    Security is our top priority at Elph. In our minds, there is no tradeoff that is worth loosening these standards. Elph uses industry accepted, battle tested security methods to ensure that your funds are fully protected.

  • What does Elph do with my private key?

    Your private key is only ever stored fully encrypted with military grade AES-256. It's encrypted on your computer (client-side) immediately after creation, and only passed around as an encrypted string. One copy is saved in your local operating system's keychain management software so that you always have the ability to retrieve it. Another copy is saved on Elph's servers to allow for retrieval in case of the loss of your local copy. Elph's servers never see a plaintext version of your private key.

  • How does Elph encrypt data?

    Elph uses the Advanced Encryption Standard (AES) with the longest key length possible of 256 bits. AES is the first (and only) cipher approved by the NSA for top secret information, and has been adopted worldwide. The passphrase that's used is the one you use to log in, ensuring only you are the one who can decrypt it.

  • Can Elph steal my cryptocurrency?

    Absolutely not! Both your password and private key are encrypted client-side, which means our servers never see a plaintext version of your password or your private key. This means that we have absolutely no way to access your funds; only you do.

  • So am I protected against everything and everyone?

    Elph's security protocols protect you even if Elph is hacked. But please remember that Elph cannot protect you against others that gain access to your computer, or if your IT department accesses your computer at work. Since your computer controls your private key — and therefore your digital assets — anyone that accesses your computer also has the same level of access. It's important to follow the best security practices and have a strong, secure computer password, encrypt your hard drive, and make sure to lock or log out of your account on your computer when you're not using it.

  • Is Elph centralized or decentralized?

    Both! Some parts of Elph are centralized, while others are decentralized. We believe that there is benefit to developing both centralized and decentralized systems depending on the problem they solve.

    For instance, our secure private key backup system is a centrally-controlled feature as it requires Elph's servers to store the client-side encrypted copy of the private key on behalf of the user. This functionality is crucial to enable a usable environment for users, which is in line with Elph's global mission.

    On the other hand, our dApp store will be a decentralized, public utility for everyone to use, curate, fork, govern, and more without Elph being a sole decision maker. We've deliberately made this decision as we believe in open and fair governance and a curation framework for an app store focused on decentralized apps. Elph should not have control over which algorithms dictate whether a dApp is allowed into the store and how much visibility it should get.

  • Is Elph's software open source?

    We plan on open sourcing components of our software over time. We're going to start with the decentralized version of our dApp store first and open source other parts of our software over time.

  • Do you have a privacy policy?

    Yes! You can find it here.

  • Do you have a terms of service?

    Yes! You can find it here.